Terms & Conditions

These Terms and Conditions ("Terms") govern all commercial relationships, technical contracts, and digital interactions with Nexlyra Engineering Works ("Nexlyra", "the Company", "we", "us"), headquartered in Jammu & Kashmir, India. By engaging our services, executing an engineering brief, accessing client environments, or utilizing our public interfaces, you agree to comply with these Terms.

1. Statements of Work & Engagement Hierarchy

All bespoke software engineering, enterprise portal builds, and institutional platform engagements are formalized through definitive Statements of Work ("SOW") or signed commercial schedules.

In the event of any direct conflict between these general Terms and an executed SOW signed by authorized representatives of both parties, the specific terms, milestones, and warranties of the executed SOW shall prevail.

2. Scoping, Sprint Execution & Change Orders

Nexlyra delivers engineering through structured sprint cycles. Project milestones are scoped based on technical parameters agreed upon during architectural discovery:

• Milestone Acceptance: Upon completion of a development milestone, the client is granted access to a staging environment for review. Written acceptance or specific defect reports must be submitted within seven (7) business days.
• Scope Modifications: Any requested functional expansions or architectural deviations outside the executed SOW require a formal written Change Order specifying additional engineering hours, cost adjustments, and timeline extensions.

3. Intellectual Property Rights & Code Ownership

We believe in transparent, client-centric intellectual property assignment:

• Custom Client Deliverables: Upon complete and final financial settlement of all invoices associated with the project, Nexlyra irrevocably assigns and transfers full copyright and ownership of all custom source code, custom database schemas, and branded UI assets developed specifically for the client.
• Retained Pre-Existing Frameworks: Nexlyra retains all ownership rights to its pre-existing foundational libraries, development utilities, and proprietary architectural scaffolding. The client is granted a perpetual, non-exclusive, royalty-free license to utilize such components as embedded within their delivered platform.

4. Invoicing, Milestones & Payment Settlement

Commercial disbursements follow structured milestone schedules or fixed retainer schedules:

• Fixed Packages & Online Orders: Standard web packages (Basic, Starter, Professional, Max) are payable in accordance with the payment milestones stipulated at checkout via verified bank transfer or UPI gateways.
• Bespoke Enterprise Builds: Custom institutional builds adhere to milestone disbursements (e.g. 40% initial mobilization deposit, 30% staging validation milestone, 30% production deployment sign-off).
• Payment Terms: Invoices are payable within the net terms stated on issuance (typically Net 15 days). Overdue balances exceeding thirty (30) days may result in provisional suspension of active sprint development or staging hosting.

5. 90-Day Production Defect Warranty

Nexlyra stands behind the architectural integrity of our code:

• Warranty Scope: For a period of ninety (90) calendar days following final production deployment sign-off, Nexlyra will correct, at zero additional charge, any demonstrable software defect or deviation from the agreed SOW specifications.
• Exclusions: The warranty does not cover defects arising from unauthorized code modifications by third-party developers, failure of external third-party APIs beyond our control, or hardware hosting infrastructure failures not managed by Nexlyra.

6. Permissible System Utilization & Responsible Disclosure

Clients, workforce members, and public users agree to interact with Nexlyra platforms in good faith:

• System Integrity: You agree not to launch denial-of-service (DoS) attacks, inject malicious payloads, or deploy automated scraping bots against authenticated portals.
• Responsible Security Disclosure: We welcome ethical security research. Vulnerabilities discovered in public or test environments must be responsibly reported to info@nexlyraengineeringworks.in with reasonable remediation time prior to public disclosure.

7. Confidentiality & Non-Disclosure

Both parties agree to hold all proprietary trade secrets, unreleased product architectures, client user data, and commercial agreements in strict confidence, exercising the same degree of care as with their own confidential assets.

8. Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, punitive, or consequential damages. Nexlyra's aggregate commercial liability under any engagement shall not exceed the total fees actually paid by the client under the applicable Statement of Work during the six (6) months preceding the claim.

9. Governing Law & Dispute Resolution

These Terms and all executed Statements of Work are governed by and construed in accordance with the laws of India. Any dispute or claim arising out of or in connection with these Terms that cannot be settled amicably within thirty (30) days shall be referred to binding arbitration conducted in Jammu & Kashmir, India.

Formal contractual, legal, or dispute notices must be delivered to: